General sales conditions

CLAUSE 1 - GENERAL

The following terms and conditions are accepted as irrevocable upon ordering. Any conditions to the contrary on the part of the purchaser shall be deemed non-existent. If, at the request of the purchaser, the invoice is issued in the name of a third party, the purchaser shall remain jointly and severally liable with the third party to the vendor for compliance with all obligations arising from these general terms and conditions of sale.

CLAUSE 2 – DELIVERY

The transport of the goods is always at the expense and risk of the buyer, even if the transport costs are at our expense. The indicated delivery times are only indicative.

CLAUSE 3 – INTERVENTION TECHNICAL SERVICE

The intervention for technical interventions by our personnel is billed per hour(work and travel). The travel costs are calculated based on the distance between Vacal and the intervention address. So this is the kilometer rate calculated according to the fastest route from Poezelhoek 15 in Gullegem to the intervention address. If more than one technician comes per service vehicle to the intervention address, the travel time for these additional technicians will be charged at the applicable hourly rate.

CLAUSE 4 – CANCELLATION

Cancellation of an order is possible up to 24h after ordering. After this deadline, the unilateral cancellation of an order by the client gives rise to a cancellation fee of 15% of the total order, with a minimum of €250, to be increased by all demonstrable costs.

CLAUSE 5 – WARRANTY

The warranty on the goods is up to 24 months from date of manufacture. The warranty covers any malfunctions and/or defects due to manufacturing defects. The warranty does not cover labor or transportation costs.

CLAUSE 6 – PAYMENTS

Unless agreed otherwise, all our invoices are payable net cash in Gullegem. In case of non-payment on the due date, a monthly interest on arrears of 1% becomes payable by right, without any notice of default being required. In the event of total or partial non-payment of the debt on the due date, the balance of the debt will be increased by 12%, with a minimum of €50, even if terms of respite have been granted. Delay in payment of a single invoice makes all other invoices immediately payable. No cash discount will be allowed.

CLAUSE 7 – OWNERSHIP

It is expressly stipulated that all goods sold remain the property of the seller until paid in full.

CLAUSE 8 – DISCLOSURES

Only complaints made in writing within ten days of delivery may be accepted. In the event of a complaint recognized by us, our responsibility is limited to the replacement of the delivered goods, to the exclusion of any other compensation.

For all disputes, which originate in the execution of the agreement and the application of the present terms and conditions, only the justice of the peace and the courts are competent, within the district in which the registered office of Vacal BV is located and only according to Belgian law: Rechtbank van koophandel Gent department Kortrijk.

CLAUSE 9 – PICTURES

By accepting the quotation and/or granting the order to Vacal BV, permission is granted to Vacal BV to photograph and depict the work it is carrying out and the building on which the work is or has been carried out, and to use the photographs and images for the purpose of indicating references and conducting publicity for Vacal BV.